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Resources for Students and Families

Registering with Disability Resources

Students who seek accommodations for a documented disability will first need to complete an Online Intake Form. Students can submit this request through the ClockWork database. On the ClockWork menu page, select the Online Intake Form and follow the instructions.

Request Accommodations in ClockWork

Students also need to submit documentation from a licensed medical professional that provides the following:

  • A diagnosis of the disability, which is an impairment and/or condition that substantially limits a major life activity for six months or longer. Temporary adjustments are also available for individuals with short term impairments such as those due to accident or injury.
  • A discussion of the impact of the diagnosis on the individual.

Documentation must be on letterhead and signed by the evaluator/medical professional.

Once the documentation and Request for Accommodations are received by Disability Resources, they are reviewed by Disability Resources professional staff. If the documentation is complete, the student will receive an email inviting them to make an appointment with a professional staff member to discuss accommodations.

If the documentation is incomplete or the documentation does not indicate a qualifying disability, Disability Resources will contact the student.

The Interactive Process

Students who are eligible to receive accommodations for a documented disability will discuss their request and their specific needs with a Disability Resources professional. Accommodations are based on the disability, the submitted documentation, and the impact of the disability on the individual student. During this interactive process, common topics like the following may be discussed:

  • Resources available to students
  • Signing up for exams
  • Assistive technology
  • Note-taking
  • Audio recording
  • Dining
  • Housing
  • Parking
  • Transportation
  • Communicating academic accommodations to instructors

The Accommodations Verification Letter

Students who are eligible for accommodations log in to ClockWork to request their Accommodations Verification Letter (AVL). This letter lists the student's approved accommodations and is submitted to instructors at the beginning of every term.

Once this AVL request is submitted through ClockWork, Disability Resources emails the AVL directly to their instructor (and others as requested). To begin this process, the student selects the Self-Registration menu item on the ClockWork menu page to log in and follows instructions to request an AVL. Please note that students who have not been granted accommodations through ClockWork will not be able to request an AVL or sign-up for exam accommodations.

Accommodations cannot be granted by instructors until an AVL is submitted to that instructor. The AVL must be renewed at the beginning of every term because the student's courses and instructors will change and this may necessitate changes in the student's accommodations.