Evaluating Drexel's Public Safety Communications Center

Image of the Drexel Department of Public Safety Communications Center

Drexel's Public Safety Communications Center has been accredited by CALEA since 2014.

The University community is invited to participate in an evaluation of Drexel’s University Public Safety Communications Center as part of its accreditation process this month.

A team of assessors from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA®), will visit Drexel during the week of June 4 to evaluate the Public Safety Communication Center and its policies, procedures, management, operations and support services.

As part of the evaluation, members of the Drexel community and anyone in the area served by Drexel Public Safety are invited to participate by calling 215.571.3596 on June 6, from 1-3 p.m to to offer comments about their experience with the Center. Participants can also submit written comments to: Commission on Accreditation for Law Enforcement, Inc. 13575 Heathcote Boulevard, Suite 320, Gainesville, Virginia 20155.

Callers are asked to limit their comments to 10 minutes with a specific focus on addressing the Center’s ability to comply with CALEA standards. Communications Accreditation Manager Colin P. Quinn also suggests that participants review some frequently asked questions about the process before calling.

Drexel’s Public Safety Communications Center has voluntarily participated in the assessment since 2014, when it earned recognition for meeting the Commission’s rigorous list of 212 standards necessary to receive accreditation. 

“This is a highly values recognition of public safety excellence,” said Eileen Behr, Drexel’s vice president of Public Safety. “It places our center among a select few professional public safety communications agencies recognized by CALEA and peer institutions.”

The assessment team is includes law enforcement and public safety communications practitioners from similar agencies across the country. The team will review written materials, interview individuals and visit offices and other locations where compliance can be witnessed.

Accreditation is for three years, during which the communications center must submit annual reports attesting continued compliance with CALEA standards.

For more information regarding the Commission on Accreditation for Law Enforcement Agencies, Inc. please write to the Commission at 13575 Heathcote Boulevard, Suite 320, Gainesville, Virginia 20155 or call 800.368.3757, 703.352.4225 or www@calea.org.

For more information on Drexel’s accreditation process, contact Colin P. Quinn at 215.895.0258 or cpq24@drexel.edu