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Support Resources

There are a number of computer support resources available through the College of Engineering Computing and Technical Services department. Information about setting up accounts, network file storage, printing, and computer purchasing/maintenance, can be found at

For all support requests and issues, please contact the COE Computing and Technical Support group at, or by phone at 215.571.4444.


Materials Remote Desktop Server

All members of the Department of Materials Science and Engineering have access to a remote desktop server which provides easy access to numerous software programs used by engineering students including:

  • CES Selector
  • COMSOL Multiphysics
  • CrystalMaker, SingleCrystal, & CrystalDiffract
  • EC-Lab
  • FactSage
  • HyperChem
  • ImageJ Fiji
  • Maple
  • POV-Ray
  • Selected Adobe products
  • Microsoft Office 2010
  • and more

The server is available from any computer on-campus, or off-campus using Drexel's VPN connection. Click on one of the access methods below to see further instructions.

Connecting from a Windows PC

Start the Remote Desktop Connection software (from the Start Menu or by running mstsc.exe)
  •         Host:
  •         User: (your credentials)
  •         Pass: your Drexel domain password
If you need to access files from your PC, you may choose which drives will appear attached on the Remote Desktop Server by going to Options > Local Resources > Local devices and resources > More > Drives and checking the drives you'd like to access.

Connecting from Mac OS X

If you don't already have the Microsoft Remote Desktop Client installed, please visit the download page, download the DMG file, and follow the installation instructions.

Start the Remote Desktop Connection software (from Spotlight, type Remote and then run it from the list of programs)
  •         Host:
  •         User: (your credentials)
  •         Pass: your Drexel domain password

Connecting from Another Device

Almost all Linux, iOS, Android, and other operating systems have RDP (remote desktop protocol) clients available.  You can find a comprehensive list on Wikipedia (sort by Protocol and then look for RDP).

Connection and credential information is the same as above.

Accessing from Off Campus

If you need access from off-campus, please follow the instructions for connecting to Drexel's VPN service. Once connected, your computer acts as though it is a part of Drexel's network, giving you access to this and other resources.