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Using the ListServ Web Interface

The first time you sign in at, a cookie will be saved in your browser. This cookie will keep you signed in until you sign out or clear your browser cache.

If you own one list, you will automatically enter management of that list when you open the Web Interface.

If you own more than one list, you will see a drop-down menu under List Management > List Dashboard. Select the list you want to manage. You will enter management for that list for your duration in the Web Interface, unless you select another list, sign out, or close the browser window.

Be sure to read any help text present! Help text is relevant to the page on which it appears.

List Management Menu

The List Management drop-down menu is where you can perform all list management functions.

  • List Dashboard
    Presents an overview of the lists you own. You will be able to view their subscribers, configurations, and other options/statistics.
  • List Configuration
    Presents the following page options: List Configuration Wizard, List Configuration Tasks, Alphabetic Keyword List, and Manual List Configuration. These pages let you view or edit the configuration of a list. The list configuration tells the list how to function: where to send responses to messages, who can send messages to the list, whether or not subscription is open or done by the owner, etc. List options can be customized even after the list has been created. Some options ("keywords") can only be edited by a ListServ administrator.
  • List Reports
    Here, you can use a variety of options to organize your lists into a report. You can include or exclude lists based on the criteria at the top. List reports make it easy to see what types of lists you own, especially if you own a lot.
  • Customization
    Lists can be customized with Web and mail templates. For example, if you want a footer attached to every message sent to a list, you can set one up via "Mail Templates." Templates can also be set for lists in the Web Interface, but these are rarely, if ever, used.
  • Subscriber Management
    Most list management functions are conducted here.
    On this page, you can add/remove subscriber addresses one at a time, add/remove subscribers in bulk, review the current subscribers on the list, or review subscriptions options for one of the subscribers on the list.

    Note: For bulk subscription updates, ListServ will only accept Plain Text (.txt) files with one column of addresses, one address per line. Copy and paste addresses into Notepad (PC) or TextEdit (Mac), then save the file to your desktop. Mac users must ensure that their saved address file is encoded in a Windows format; the easiest method is to save an Excel file with the addresses as a Windows text file.

  • LISTSERV Command
    Lists can also be managed or reviewed via direct commands to ListServ. This page is rarely used except by list administrators.

Subscriber's Corner

This page is where you can view lists that YOU are subscribed to. Here, you can post messages to lists that allow you to post, subscribe/unsubscribe from lists with open subscription, and view your subscription options for each list.

Email Lists

This page, the default landing page, is only useful if any of your lists were set up to archive. If not, you can ignore this page.