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Repair History

Bb Learn Outage

Sunday, June 18, 2017 - 6:00 AM

Learn9 was restored to regular operation for all locations on Sunday, June 18, 2017 at 8:35:39 AM. There will be a brief outage this Sunday for system maintenance.

Banner, Web Financials, Reporting and Portal Outage

Sunday, June 18, 2017 - 6:00 AM

Administrative Systems was restored to regular operation for all locations on Sunday, June 18, 2017 at 11:28 AM. Due to critical system maintenance, all Banner, Web Financials, Reporting and Portal systems will be unavailable Sunday June 18, 2017 from 6 am - 12 pm.

Bomgar Remote Support Outage

Tuesday, June 13, 2017 - 10:43 AM

Bomgar Remote Support was restored to regular operation for all locations on Thursday, June 15, 2017 at 3:32 PM. Some users were not able to authenticate via Active Directory credentials. The server configuration was adjusted which restored full service to the affected groups.

Domain Controller Server Patching

Sunday, June 11, 2017 - 6:01 AM

Domain Controllers was restored to regular operation for all locations on Sunday, June 11, 2017 at 9:18:40 AM. Domain Controller Servers will have Operating System patches applied during this period. Services are redundant, so no service outage is expected.

File server outage

Sunday, June 4, 2017 - 9:00 AM

File Servers was restored to regular operation for All Drexel University Locations on Sunday, June 04, 2017 at 10:16:19 AM. fs4 (\\drexel.edu\encrypted) will be unavailable while routine maintenance is performed.

Banner, Web Financials and Portal Outage

Sunday, June 4, 2017 - 6:00 AM

A planned outage has been scheduled for Administrative Systems at all locations from Sunday, June 04, 2017 at 6:00 AM until Sunday, June 04, 2017 at 12:00 PM. Due to critical system maintenance, all Administrative systems including Banner, Web Financials, Portal and Reporting systems will be unavailable Sunday June 4, 2017 from 6 am -12 pm.