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Repair History

Banner and Web Financials Outage

Sunday, September 28, 2014 - 6:00 AM

Banner was restored to regular operation for all locations on Monday, September 29, 2014 at 2:12 PM. Due to critical system maintenance, all Administrative systems including Banner and Web Financials systems will be unavailable Sunday September 28, 2014 from 6 am - 12 pm. We apologize for this inconvenience.

SharePoint Windows Critical Updates

Friday, September 26, 2014 - 10:00 PM

server patching was restored to regular operation for Korman Center on Saturday, September 27, 2014 at 6:00 AM. Please note that SharePoint Servers will be updated with Critical Update patches between the hours of 10:00PM tonight and 6:00AM tomorrow. There will be intermittent outages of some services.

CableTV Service for Millennium,Van Rensselaer and Myers Halls

Wednesday, September 24, 2014 - 5:00 PM

Cable TV was restored to regular operation for CableTV Service for Millennium,Van Rensselaer and Myers Halls on Thursday, September 25, 2014 at 4:30 PM. Many TV channels may be available unavailable. Comcast is working to correct the problem. Comcast corrected this problem by 4:30PM on Thursday, September 25.

DrexelOne Apps

Sunday, September 21, 2014 - 9:06 AM

DrexelOne Mobile was restored to regular operation for all locations on Monday, September 22, 2014 at 8:15 AM. DrexelOne Mobile apps can't access other servers, meaning that most (but not all) functions are unavailable. Use DrexelOne Web for class schedules for the time being.

Stiles Hall Cable TV Service (Impact approximately 40 Rooms)

Thursday, September 18, 2014 - 10:00 AM

Cable TV was restored to regular operation for Stiles Residence Hall on Saturday, September 20, 2014 at 2:30 PM. Cable TV Service in Stiles Hall may be unavailable for approximately 40 rooms. Impacted floors may include 2,3,4,5,6 and 7. Comcast is investigating. Service was restored before 2:30pm on Saturday 9/20.

DrexelOne

Tuesday, September 16, 2014 - 11:47 AM

DrexelOne was restored to regular operation for all locations on Tuesday, September 16, 2014 at 12:15 AM. DrexelOne experienced an unplanned outage. It is available again and we are investigating the cause.

Banner and Web Financial Outage

Sunday, September 14, 2014 - 6:00 AM

A planned outage has been scheduled for Banner at all locations from Sunday, September 14, 2014 at 6:00 AM until Sunday, September 14, 2014 at 12:00 PM. Due to critical system maintenance, all Administrative systems including Banner and Web Financials systems will be unavailable Sunday September 14, 2014 from 6 am - 12 pm. We apologize for this inconvenience.

Banner and Web Financial Outage

Sunday, September 14, 2014 - 6:00 AM

A planned outage has been scheduled for Banner at all locations from Sunday, September 14, 2014 at 6:00 AM until Sunday, September 14, 2014 at 12:00 PM. Due to critical system maintenance, all Administrative systems including Banner and Web Financials systems will be unavailable Sunday September 14, 2014 from 6 am - 12 pm. We apologize for this inconvenience.

Network Service Interruption in Several Buildings

Sunday, September 7, 2014 - 6:15 AM

Network Service was restored to regular operation for Specified Buildings on Sunday, September 07, 2014 at 7:00 AM. There will be three short service interruptions (between 5 and 10 minutes each) during the scheduled maintenance window impacting the following campus buildings: 3210 Spring Garden, 3508 Market, 3601 Powelton, 3711 Market, 401 Bearing, Admin Services, Armory, Building 55A and 55B, Field House, Greek Housing, Intercultural, Leftbank, Paul Peck Alumni Center, PSA, Ross Commons, and Whitehouse

Drexel VPN Service

Sunday, September 7, 2014 - 6:15 AM

VPN was restored to regular operation for all locations on Sunday, September 07, 2014 at 8:00 AM.

Banner, Web Financials, Portal and Reporting Systems Outage

Sunday, September 7, 2014 - 6:00 AM

Administrative Systems was restored to regular operation for all locations on Sunday, September 07, 2014 at 7:32 AM. Due to critical system maintenance, all Administrative systems including Banner, Web Financials, Portal and Reporting systems will be unavailable Sunday September 7, 2014 from 6 am - 12 pm. We apologize for this inconvenience.

Bb Learn Outage

Friday, September 5, 2014 - 5:30 AM

Learn9 was restored to regular operation for all locations on Friday, September 05, 2014 at 6:06 AM. There will be a brief outage for system maintenance.