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Important Information for Campus Wireless Users


Date: Tuesday, September 27, 2011
Subject: Action Required for DragonFly3 Wireless Users
To: University Community 

Click here to use the Dragonfly3 Installation Wizard

Due to a change at Drexel’s security vendor, people who use DragonFly3, but haven’t updated their wireless settings using the new DragonFly3 Installation Wizard will need to do so by Friday, September 30, 2011 to ensure uninterrupted service. New students and others who recently configured wireless access using the Wizard may ignore this message because the settings in your wireless devices are already up-to-date.
 
You should update your settings as soon as practical.  On Friday, September 30, devices that haven’t been updated won’t be able to access DragonFly3.  If this happens to you, connect to the Drexel Guest network and click the link for the DragonFly3 Installation Wizard.  The Installation Wizard will update your configuration and connect you to DragonFly3.

For more information or further assistance please call 215-895-2020.
Notes for Windows Systems

Updating is particularly important for all Windows Operating Systems. If you fail to update your Windows configuration, you will be unable to connect to DragonFly3.  Your Windows computer will fail to connect without providing a visible error message or it will  repeatedly prompt you to enter your username and password without ever connecting to the network.  

Notes for Macintosh and iOS Devices

To follow best security practices and to avoid being prompted to accept a new security certificate, IRT recommends that Macintosh and iPhone/iPad/iTouch users update using the DragonFly3 Installation Wizard.  If you do not, you will be prompted to accept a new security certificate before successfully connecting to the network.  
Frequently Asked Questions

Question: I used the DragonFly3 Installation Wizard to configure my wireless access. Do I need to take any action?
Answer: No.  If you configured wireless DragonFly3 access  using our DragonFly3  Installation Wizard your system is already up-to-date.  

Question: Where do I find the DragonFly3 Installation Wizard?
Answer:  The DragonFly3 Installation Wizard is available on the IRT  web site, on the Drexel Guest Network Home Page, and by entering the address http://dragonfly.drexel.edu in your web browser.

Question: What operating systems are supported by the DragonFly3 Installation Wizard?
Answer: The DragonFly3 Installation Wizard supports Windows (7, Vista, and XP), Macintosh OS X, and iPhone/iPad/iTouch.
 
Question: Why must I make this change?
Answer:  Due to a change at Drexel's security vendor's  certifying authority this change is necessary.  Using a certificate security mechanism protects you and the University by keeping passwords and data secure through the use of encryption. 

Question:  Can I update my Windows or Macintosh computer using the DragonFly3 Installation Wizard when my computer is connected to the wired network or while connect to my home network? 
Answer: YES.  Use the following DragonFly3 Installation Wizard (connect-later) link.  In this case, the Wizard will not try to connect you to DragonFly3 when the configuration has completed. 

Question:  I'm using my Mac or iPhone/iPad/iTouch and I didn't use the Installation Wizard, what should I do?
Answer: It is recommended that you use the DragonFly3 Installation Wizard. 

Question:   I'm using my Mac or iPhone/iPad/iTouch and I didn't use the Installation Wizard, now I'm being prompted to Verify a Certificate, what should I do?
Answer:  You may click "Continue"  in the Verify Certificate dialog box when you are prompted  to authenticate against the server "radius.irt.drexel.edu".  Macintosh computers may also  prompt you to enter the administrator password for the local computer before accepting the change.

Question: My mobile device only supports  DragonFly (or DragonFly2), do I need to make this change? 
Answer: No.  This change is only necessary for the DragonFly3 wireless network. 

Question: I forgot to make the change in-time, what should I do?
Answer: You may use the DragonFly3 Installation Wizard at any time. 

Question:  I'm using an operating system not supported by the Installation Wizard, what should I do? 
Answer:  Reconfigure your device for DragonFly3 as you did when you first connected, or accept the certificate for authenticating to the server "radius.irt.drexel.edu".  See DragonFly3 Configuration Parameters for further information.