Informational - Campus Internet Access
Thursday, March 28, 2024 - 7:00 AM
Information about Internet Access for the Campus Network at all locations from Thursday, March 28, 2024 at 7:00 AM until Thursday, March 28, 2024 at 8:00 AM: Brief maintenance will take place on Drexel IT's border firewalls during the advertised time.
This work should not be user visible due to the active-standby high availability configuration deployed.
This information is provided out of an abundance of caution.
DrexelOne Maintenance
Tuesday, March 26, 2024 - 9:02 AM
DrexelOne was restored to regular operation for all locations on Tuesday, March 26, 2024 at 3:41:40 PM. DrexelOne will be undergoing an update on March 26, from 8am to 2pm. The service should remain available throughout the update process.
Vonage Softphone Application Login
Saturday, March 16, 2024 - 8:30 PM
Vonage Softphone Applications was restored to regular operation for all locations on Sunday, March 17, 2024 at 7:49 AM. Vonage has scheduled routine software maintenance impacting soft phone applications.
During this time, your Vonage Business Communications (VBC) desktop, and mobile softphone applications will still be able to make and receive calls, however, if you were not already logged in to your softphone app, you won't be able to login during this maintenance.
Desktop phones, voice processing menus, and voice mail are not impacted.
Note: For the most part this only impacts your ability to install a soft phone on a new device or login into a softphone that had been previously logged out.
PaperCut Upgrade
Thursday, March 14, 2024 - 10:00 PM
PaperCut Printing was restored to regular operation for all locations on Thursday, March 14, 2024 at 10:36 PM. Maintenance was required to apply a security patch to PaperCut.
Production Server Migration
Sunday, March 3, 2024 - 6:00 AM
Oracle databases was restored to regular operation for all locations on Saturday, March 2, 2024 at 2:46:04 PM. Due to server maintenance, all Administrative systems including Banner, Web Financials, Portal and Reporting systems will be unavailable Sunday 3/3/2024 from 6 am - 1 pm.
Production Server Migration
Saturday, March 2, 2024 - 6:00 AM
Oracle databases was restored to regular operation for all locations on Saturday, March 2, 2024 at 1:06:42 PM. Due to server maintenance, all Administrative systems including Banner, Web Financials, Portal and Reporting systems will be unavailable Saturday 3/2/2024 from 6 am - 1 pm.