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Repair History

Drexel Guest Wireless Network Unavailable

Tuesday, May 22, 2018 - 5:00 AM

DrexelGuest Network was restored to regular operation for All Drexel University Locations on Tuesday, May 22, 2018 at 10:00 AM. The Drexel Guest WIreless network was unable to pass traffic during this time.

INFORMATIONAL ONLY - Network Maintenance

Tuesday, May 22, 2018 - 5:00 AM

Information about Internet at all locations from Tuesday, May 22, 2018 at 5:00 AM until Tuesday, May 22, 2018 at 5:30 AM: This is informational only. A user visible impact is not anticipated. Network maintenance of campus routing will occur during the scheduled time frame.

Listserv Outage

Monday, May 14, 2018 - 10:55 PM

Listserv was restored to regular operation for all locations on Wednesday, May 16, 2018 at 1:51:53 PM. Listserv was not able to send mail to Drexel email addresses between 10:55 PM on 5/14/18 and 9:55 AM on 5/15/18. Anything sent to listserv between that time period was lost. Most mail sent after that time period was delivered when service was restored.

Office 365 Performance

Friday, May 11, 2018 - 9:00 AM

Exchange Server was restored to regular operation for all locations on Friday, May 11, 2018 at 5:00 PM. Office 365 experienced slower than normal performance. This was particularly evident in longer than normal delays in processing email attachments.

Internet and VPN Service Interruption

Sunday, May 6, 2018 - 6:25 AM

Internet and VPN Service was restored to regular operation for all locations on Sunday, May 06, 2018 at 6:45 AM. During this time the campus network will be isolated from the Internet. _____ This means campus services such as VPN, Drexel One, the university website (drexel.edu), BB Learn and all other campus services will not be accessible from off-campus. This includes services provided by Drexel IT or by any college or department using servers connected to the campus network. Access to Office 365 email will remain available from off-campus during this period. _____ For users on-campus -- access to the Internet from the Drexel network will not be available and this includes access to reach Office 365 email. Access to other campus services should remain available as long as those services do not require Internet access to function. Also note, mobile phones will be able to access Office 365 email when connected by cellular data rather than Wi-Fi. _____ Contact the Network Operations Center if you have a questions or concerns. Tel 215-895-6666 Email: NOC@drexel.edu

Planned Network Interruption: The Academy of Natural Sciences

Monday, April 30, 2018 - 6:00 AM

A planned outage has been scheduled for Network and Telephone Service at Academy of Natural Sciences from Monday, April 30, 2018 at 6:00 AM until Monday, April 30, 2018 at 7:00 AM. During the specified time slot, building wide network access including wireless and Drexel provided telephone service will be intermittently unavailable.