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Repair History

FS4 file server is down

Monday, August 31, 2015 - 1:40 PM

File Servers was restored to regular operation for all locations on Monday, August 31, 2015 at 6:17:51 PM. FS4 file server is down due to storage issue that is affecting only this file server. We are actively working on resolving the issue.

Bb Learn Outage

Sunday, August 30, 2015 - 6:02 AM

Learn9 was restored to regular operation for all locations on Sunday, August 30, 2015 at 7:29:06 AM. There will be a brief outage this Sunday for system maintenance.

Windows Servers Patching - CBORD and MICROS

Saturday, August 29, 2015 - 4:00 AM

CBORD CSGold was restored to regular operation for all locations on Tuesday, September 01, 2015 at 8:45:40 AM. Patching all CBORD and MICROS Servers

Windows Server Patching - SharePoint Production Servers

Friday, August 28, 2015 - 10:00 PM

Sharepoint was restored to regular operation for all locations on Tuesday, September 01, 2015 at 8:47:03 AM. Patching all SharePoint Production Servers. All Services are redundant, not expecting any outage on services.

Production Domain Controllers Patching - group 2

Sunday, August 23, 2015 - 7:00 AM

Windows server patching was restored to regular operation for all locations on Sunday, August 23, 2015 at 7:30 AM. Production Domain Controllers Patching - group 2

Production Domain Controllers Patching - group 1

Sunday, August 23, 2015 - 6:00 AM

Windows server patching was restored to regular operation for all locations on Tuesday, September 01, 2015 at 8:48:22 AM. Patching Domain Controllers group 1

Informational for Drexel University Telephone System

Sunday, August 23, 2015 - 6:00 AM

Telephone Service was restored to regular operation for Various Locations on Sunday, August 23, 2015 at 1:36:10 PM. During this time maintenance will be performed on backup battery power for university telephone system. There may be a five minute period where some IP telephones will be without dial-tone. Drexel's IP phones are those where the HOLD button is located in the lower right-hand corner.

Brief Network Service Interruption for Disque Hall, Law School and the Armory

Wednesday, August 19, 2015 - 6:00 AM

Network Service was restored to regular operation for Specified Buildings on Wednesday, August 19, 2015 at 6:10 AM. During the scheduled time period a brief service interruption (of less than 10 minutes) will take place while maintenance is performed to increase network security and reliability.

Brief Network Service Interruption for University Residence Halls and Greek Housing

Wednesday, August 19, 2015 - 6:00 AM

Network Service was restored to regular operation for Specified Buildings on Wednesday, August 19, 2015 at 6:10 AM. During the scheduled time period a brief service interruption (of less than 10 minutes) will take place while maintenance is performed to increase network security and reliability.

Test Windows Server Patching

Tuesday, August 18, 2015 - 10:00 PM

A planned outage has been scheduled for Windows server patching at all locations from Tuesday, August 18, 2015 at 10:00 PM until Tuesday, August 18, 2015 at 10:30 PM. Patching all Windows Test servers

DragonFly Wireless

Monday, August 17, 2015 - 5:13 AM

Dragonfly Wireless Network was restored to regular operation for all locations on Monday, August 17, 2015 at 5:27 AM. During the advertised time there may be a 10 minute service interruption while software maintenance is performed to enhance security and reliability. All DragonFly networks including Drexel Guest and Eduroam are impacted.

Bb Learn Outage

Sunday, August 16, 2015 - 6:01 AM

Learn9 was restored to regular operation for all locations on Sunday, August 16, 2015 at 8:10:26 AM. There will be a brief outage for system maintenance.

Banner, Web Financials, Portal and Reporting Systems Outage

Sunday, August 16, 2015 - 6:00 AM

Administrative Systems was restored to regular operation for all locations on Sunday, August 16, 2015 at 10:09 AM. Due to critical Operating System patching, all Administrative systems including Banner, Web Financials, Portal and Reporting systems will be unavailable Sunday Aug 16, 2015 from 6 am - 12 pm. We apologize for this inconvenience.

Winesap reboot

Tuesday, August 11, 2015 - 10:00 PM

Software download site was restored to regular operation for all locations on Friday, August 28, 2015 at 1:59:52 PM. Software.drexel.edu will be unavailable while the server is being rebooted.

Production Windows Web Servers Patching

Thursday, July 30, 2015 - 10:00 PM

Sitecore was restored to regular operation for all locations on Friday, August 14, 2015 at 9:03:49 AM. Patching Sitecore servers. All Sitecore sites are redundant, so not downtime is expected.

Sql Server Patching: Atlas

Sunday, June 28, 2015 - 8:00 AM

SQL Server databases was restored to regular operation for all locations on Friday, August 14, 2015 at 10:56:32 AM. The SQL Server database cluster supporting Titanium applications for Counseling Center and Psychology department will be unavailable Sunday June 28, 2015 from 8:00 AM - 10:00 AM.

Windows Server Patching

Saturday, June 27, 2015 - 11:00 AM

Windows server patching was restored to regular operation for all locations on Friday, August 14, 2015 at 9:11:33 AM.

Windows Server Patching

Sunday, May 10, 2015 - 6:00 AM

Windows server patching was restored to regular operation for all locations on Friday, August 14, 2015 at 9:06:05 AM.

Windows Server Patching

Saturday, May 9, 2015 - 12:00 AM

Windows server patching was restored to regular operation for all locations on Friday, August 14, 2015 at 9:06:51 AM.

Windows Server Patching

Thursday, May 7, 2015 - 10:00 AM

Windows server patching was restored to regular operation for all locations on Friday, August 14, 2015 at 9:07:45 AM.

Security Patching for Windows Production Servers

Friday, March 13, 2015 - 10:00 PM

server patching was restored to regular operation for all locations on Friday, August 14, 2015 at 9:09:34 AM. Patching additional production servers including domain controllers, MICROS servers.

Security Patching for Windows TEST Servers

Thursday, February 19, 2015 - 10:00 PM

Windows server patching was restored to regular operation for all locations on Friday, August 14, 2015 at 9:08:49 AM. Security Patching for Windows TEST Servers

Security Patching for Production Windows Servers

Sunday, February 8, 2015 - 10:00 PM

Windows server patching was restored to regular operation for all locations on Friday, August 14, 2015 at 11:00:15 AM. Applying security patches to Production Windows SQL servers including, SharePoint, SiteCore, CES SQL, DU SQL, and other standalone SQL servers. Except standalone instances, all Clustered instances will stay online during the patching process.

Security Patching for Production Windows Servers

Friday, January 30, 2015 - 10:00 PM

Windows server patching was restored to regular operation for all locations on Friday, August 14, 2015 at 10:59:41 AM. Patching Production Windows servers including, web servers, application servers, and file Servers. The patching will proceed nightly until completion and estimated to complete all affected servers by Sunday noon, Feb 2.

Patching Production SQL Servers

Thursday, November 20, 2014 - 10:00 PM

SQL Server databases was restored to regular operation for all locations on Friday, August 14, 2015 at 10:52:11 AM. Applying critical security updates to SQL server clusters. Should be minimal interruptions, while active nodes are moved.

Critical Security Updates Oct 2014

Wednesday, November 19, 2014 - 10:00 PM

SQL Server databases was restored to regular operation for Korman Center on Friday, August 14, 2015 at 10:52:58 AM. Affected machines include: Production SQL Servers Production ITS Servers

Critical Security Updates for Windows Production Servers

Tuesday, November 18, 2014 - 10:00 PM

server patching was restored to regular operation for Korman Center on Friday, August 14, 2015 at 10:53:52 AM. Affected Servers include: CBORD, Sophos, SCOM, Infrastructure Servers, SharePoint Backup Server.

Critical Security Updates for Windows Production Servers

Friday, November 14, 2014 - 10:00 PM

server patching was restored to regular operation for Korman Center on Friday, August 14, 2015 at 10:54:42 AM. Affected Servers Include: CTI-Production SharePoint Servers, CTI-Production InfrastructureServers, CTI-Production SCOM Site Servers, CTI-Production Sophos Servers, CTI-Production WebServers, CTI-Production ApplicationServers, CTI-Production SiteCore Servers

Critical Security Updates for Windows Production Servers-Oct 2014

Friday, November 14, 2014 - 10:00 PM

server patching was restored to regular operation for all locations on Friday, August 14, 2015 at 10:49:59 AM. Affected Servers include: CTI-Production ApplicationServers CTI-Production WebServers CTI-Production SiteCore Servers SharePoint

Security Patching for Test Windows Servers

Wednesday, March 26, 2014 - 10:00 PM

Windows server patching was restored to regular operation for all locations on Friday, August 14, 2015 at 11:01:31 AM.