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Repair History

Banner, Web Financials, Portal and Reporting Systems Outage

Sunday, May 3, 2015 - 6:00 AM

Administrative Systems was restored to regular operation for all locations on Sunday, May 03, 2015 at 10:35:39 PM. Due to critical Operating System patching, all Administrative systems including Banner, Web Financials, Portal and Reporting systems will behttps://servicestatus.drexel.edu/item/edit/405# unavailable Sunday May 3, 2015 from 6 am - 12 pm. We apologize for this inconvenience.

Scheduled Network Maintenance: Dornsife (3509 Spring Garden St.)

Wednesday, April 29, 2015 - 4:00 AM

A planned outage has been scheduled for Network and Telephone Service at Dornsife (3509 Spring Garden St.) from Wednesday, April 29, 2015 at 4:00 AM until Wednesday, April 29, 2015 at 7:00 AM. During the specified time slot, building wide network access including DragonFly and VOIP Telephones will be intermittently unavailable for approximately 30 minutes while IRT applies software updates to improve security and reliability.

Scheduled Network Maintenance: Academy of Natural Sciences

Tuesday, April 28, 2015 - 4:00 AM

A planned outage has been scheduled for Network and Telephone Service at Academy of Natural Sciences from Tuesday, April 28, 2015 at 4:00 AM until Tuesday, April 28, 2015 at 7:00 AM. During the specified time slot, building wide network access including DragonFly and VOIP Telephones will be intermittently unavailable for approximately 30 minutes while IRT applies software updates to improve security and reliability.

Scheduled Network Maintenance: 3 Parkway (1601 Cherry St)

Tuesday, April 28, 2015 - 4:00 AM

A planned outage has been scheduled for Network and Telephone Service at 3 Parkway (1601 Cherry St) from Tuesday, April 28, 2015 at 4:00 AM until Tuesday, April 28, 2015 at 7:00 AM. During the specified time slot, building wide network access including DragonFly and VOIP Telephones will be intermittently unavailable for approximately 30 minutes while IRT applies software updates to improve security and reliability.

DragonFly Wireless Service Event Impacting approximately 1000 Connected Devices

Monday, April 27, 2015 - 12:43 PM

Dragonfly Wireless Network was restored to regular operation for Various on Monday, April 27, 2015 at 12:55 PM. Dragonfly wireless service would have been briefly interrupted for approximately a 1000 connected devices between 12:45PM and 1:00PM ET on Thursday 4/27/2015. This represents approximately 10% of connected devices at that time. Those users impacted would have noticed two brief services interruptions during this short time period. No impact would have been noticed by the remaining 90% of connected devices.

Scheduled Network Maintenance: 3201 Arch Street

Monday, April 27, 2015 - 4:00 AM

A planned outage has been scheduled for Network and Telephone Service at 3201 Arch Street from Monday, April 27, 2015 at 4:00 AM until Monday, April 27, 2015 at 7:00 AM. During the specified time slot, network access including DragonFly and VOIP Telephones will be intermittently unavailable for a limited number of users, for approximately 30 minutes, while IRT applies software updates to improve security and reliability.

Scheduled Network Maintenance: Nesbitt Hall

Friday, April 24, 2015 - 4:00 AM

A planned outage has been scheduled for Network and Telephone Service at Nesbitt Hall from Friday, April 24, 2015 at 4:00 AM until Friday, April 24, 2015 at 7:00 AM. During the specified time slot, building wide network access including DragonFly and VOIP Telephones will be intermittently unavailable for approximately 30 minutes while IRT applies software updates to improve security and reliability.

Scheduled Network Maintenance: Integrated Science Building

Thursday, April 23, 2015 - 4:00 AM

A planned outage has been scheduled for Network and Telephone Service at Integrated Sciences Building from Thursday, April 23, 2015 at 4:00 AM until Thursday, April 23, 2015 at 7:00 AM. During the specified time slot, building wide network access including DragonFly and VOIP Telephones will be intermittently unavailable for approximately 30 minutes while IRT applies software updates to improve security and reliability.

Scheduled Network Maintenance: Gerri C. LeBow Hall

Thursday, April 23, 2015 - 4:00 AM

Network and Telephone Service was restored to regular operation for Integrated Sciences Building on Tuesday, April 21, 2015 at 1:57:01 PM. During the specified time slot, building wide network access including DragonFly and VOIP Telephones will be intermittently unavailable for approximately 30 minutes while IRT applies software updates to improve security and reliability.

Scheduled Network Maintenance: Gerri C. LeBow Hall

Thursday, April 23, 2015 - 4:00 AM

A planned outage has been scheduled for Network and Telephone Service at Gerri C. LeBow Hall from Thursday, April 23, 2015 at 4:00 AM until Thursday, April 23, 2015 at 7:00 AM. During the specified time slot, building wide network access including DragonFly and VOIP Telephones will be intermittently unavailable for approximately 30 minutes while IRT applies software updates to improve security and reliability.

Banner not available from DrexelOne

Tuesday, April 21, 2015 - 2:50 PM

Banner was restored to regular operation for Drexel University on Tuesday, April 21, 2015 at 7:00 PM. Banner.drexel.edu is available directly but not via DrexelOne. IRT is currently working to resolve it.

Network Service Interruption at LeftBank, 3810 Chestnut St

Tuesday, April 21, 2015 - 9:53 AM

Network and Telephone Service was restored to regular operation for Leftbank, 3810 Chestnut St on Tuesday, April 21, 2015 at 10:13 AM. Network service was briefly interrupted in the Leftbank ground floor offices located at 3810 Chestnut Street.

Emergency Windows Servers Patching

Friday, April 17, 2015 - 10:00 PM

Web Servers was restored to regular operation for all locations on Saturday, April 18, 2015 at 1:30 AM. This is an emergency servers patching which affects all Windows Web servers.

Banner, Web Financials, Portal and Reporting Systems Outage

Sunday, April 12, 2015 - 6:00 AM

A planned outage has been scheduled for Administrative Systems at all locations from Sunday, April 12, 2015 at 6:00 AM until Sunday, April 12, 2015 at 12:00 PM. Due to critical Operating System patching, all Administrative systems including Banner, Web Financials, Portal and Reporting systems will be unavailable Sunday April 12, 2015 from 6 am - 12 pm. We apologize for this inconvenience.