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For help with DrexelOne mobile, send email to When sending a trouble report, please let us know the following information:

  1. Which mobile device type you have (Android, BlackBerry, iPhone, or Windows Phone 7);
  2. Which DrexelOne Mobile function you were using when you ran into trouble.
  3. Which DrexelOne user-id you were using when you had the trouble. (Note, please do not tell us your password in an email -- we don't need it and you shouldn't ever reveal it to others anyway).