Email Support/Account Verification or Upgrade Scams

These messages often appear to come from a "Webmail Team" or "drexel.edu Customer Support" or "Technical Support" or even "Drexel University" (or something similar). They ask (and sometimes threaten) you to provide your email username and password or ask you to log in after clicking a provided link in order to confirm, cancel, or upgrade your account. These messages are SCAMS.

No legitimate organization (colleges, banks, online marketplaces etc.) will EVER ask you to provide your account information. No matter what the messages say or how they say it, never give out that information to anyone! The only time you might ever have to provide secure information is during a session that YOU initiated with the organization.

Here's an example of a "confirm your email" scam:

Here's an example of the "upgrade your account" scam:

And here's an example of a recent "maintenance" scam:

Here's an example of an "account verification" scam. Note that it appears to be coming from an Amazon address (spoofed), and when you hover over the link (blotted out in this example), the link and the link text match--a clever scam, indeed, but don't be fooled. The link almost certainly redirects you, or allows malicious intervention. If you are really worried about your account, go directly to the organization's home page and contact their tech support over the phone.

Here's an example of a SCAM posing as Drexel with an attachment you should NOT open (not that you should be opening any strange attachments anyway):

Another SCAM email trying to get you to open an "encrypted" attachment regarding credit card accounts. Notice that these scammers are using AMEX's logos and some of their standard text and HTML, but this is a scam through and through, one that doesn't even tell you what the attachment contains. DELETE this one:

Here's an example of a "mail quota" scam that attempts to make users click on a suspicious, non-affiliated link to "restore their account." Hint: Don't click the link. Delete the message instead. If your account was really over quota, you would not receive any email at all, the below scam included.