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Supervisory Certificate Program

The Supervisory Certificate Program (SCP) is intended to help supervisors gain the knowledge, information and tools to become more effective members of Drexel’s management team. Now in its third year, the SCP gives participants an opportunity to develop their professional skill sets, enhance self-confidence, and strengthen a culture of excellence at Drexel. The SCP is offered by HR’s Learning and Development team as part of a comprehensive approach to building leadership capacity throughout Drexel.

Audience

Drexel supervisors with less than five years management experience or employees who aspire to a management role are welcome to participate in the SCP upon recommendation of their manager.

Enrollment Process

  1. Participant requests letter of recommendation from immediate manager or supervisor.
  2. Manager sends letter of recommendation to scp@drexel.edu.
  3. Participant will receive notification of their status.
  4. Upon acceptance into the SCP, participants will receive instructions for registration.

Program Requirements

We will open up new sections of the SCP as enrollment grows. Newly admitted participants will receive an announcement when a new section becomes available.

The SCP curriculum consists of five core components and a variety of elective courses. To successfully achieve a certificate, participants must complete all five core components and at least two electives. SCP components include:

Core Requirements Electives
Fundamentals of Supervision Coaching for Excellence
Understanding Your Style with MBTI Delegation
Interpersonal Skills: Working in Multicultural Groups Guiding Change and Transition
Managing Within the Law Inspire a Shared Vision
Proactive Performance Management Productive Conflict I
  Productive Conflict II
  Building High Performing Teams

The first course, Fundamentals of Supervision, is a prerequisite for attending all other programs in the SCP. This is a full day session that includes an overview of the certificate program, the three imperatives of management, and an exploration of outstanding supervisory experiences. This first component is offered at the beginning of each enrollment period.

Course descriptions on other SCP components can be found below. 

Core Components (Must complete all five)

Fundamentals of Supervision

This workshop is intended for participants enrolled in the Supervisory Certificate Program.  Fundamentals of Supervision, the prerequisite session for the Supervisory Certificate Program series, introduces participants to the three imperatives of management and provides an overview of the entire certificate program.  Required pre-work includes an article from Harvard Business Review , “Are You a Good Boss – or A Great One?”, and the completion of a self-assessment.

Understanding Your Style with the MBTI

This workshop is intended for participants enrolled in the Supervisory Certificate Program.  “Understanding Your Style”  will foster better understanding of the ways in which your unique personality type interacts with others and how it influences your role as a supervisor.  Activities will be geared toward using your preferences to enhance communication skills and build stronger working partnerships with your direct reports and colleagues.  Attendance of this class requires the completion of the Myers Briggs Type Indicator Assessment (MBTI). 

Increasing Cultural Competence (Formerly known as Interpersonal Skills: Working in Multicultural Groups)

This workshop is intended for participants enrolled in the Supervisory Certificate Program. This workshop is designed to help participants recognize how cultural similarities and differences affect our ability to communicate with each other and work together effectively.  Participants will practice working with others from similar or different cultures to accomplish a task.

Managing Within the Law (Formerly known as The Business of Managing:  Managing Within the Law)

This workshop focuses on what every manager needs to know about creating a safe and productive work environment from a legal perspective and includes an overview of important Drexel University policies.  The program includes presentations and a Q&A with a panel of Drexel experts on employment law, FMLA, protected classes, ADA, harassment, discrimination, leaves of absence, accommodations, EEOC, disabilities, and other legal or policy issues. 

Proactive Performance Management (PPM)

This workshop is intended for participants enrolled in the Supervisory Certificate Program. This workshop is intended to help supervisors access the resources available to them, and to encourage the effective use of individual team members’ skill sets. This course will be the “capstone” of the SCP Program and it provides information on the relationship between proactive performance management, the employee life cycle, and the University’s strategic objectives.

Elective Courses (Must complete two)

Building High Performing Teams

This workshop is intended to introduce managers to the critical success factors for building high-performing teams, including competencies and processes essential to achieving group goals.

Coaching for Excellence

“The test of a good coaching session is that the person you’re coaching leaves it both more able and more confident” (Being the Boss, p. 203). This program will help supervisors enhance their coaching skills so they leave the session both more able and more confident.

Delegation

This workshop is intended for participants enrolled in the Supervisory Certificate Program.  Have you ever caught yourself saying one of the following when considering delegating a task:  “It will be faster if I do it myself… I’m not sure this will get done correctly if I don’t do it myself… I really like doing this, so I’ll do it myself?”  If so, this workshop is for you. SCP participants will learn more about why, what, when and to whom to delegate.

Guiding Change and Transition

This workshop is intended for participants enrolled in the Supervisory Certificate Program. The ability to manage constant change is essential for all of us. Supervisors have the added challenge of helping their employees navigate change in the workplace. Guiding Change & Transition will help supervisors understand their own reactions to change and transition and learn how to guide their employees through the changes and transitions they share.

Inspire a Shared Vision

This workshop is intended for participants enrolled in the Supervisory Certificate Program.  This program is designed to help managers discover their own leadership values and begin to develop a vision for their work that connects to the hopes and aspirations of their team members. Participants will learn the elements of an inspiring vision and techniques for using images, language and passion to enlist others in their journey toward a better future.

Productive Conflict Part I

This workshop is intended for participants enrolled in the Supervisory Certificate Program. The Productive Conflict workshop explores the possibilities of a workplace where the productive power of conflict is harnessed and its destructive power is minimized. Participants will examine their own approaches and reactions to conflict, and learn how to choose appropriate strategies for different conflict situations.

Productive Conflict Part II

This workshop is intended for participants enrolled in the Supervisory Certificate Program. Productive Conflict Part II extends strategies from Productive Conflict Part I to create conflict competent teams that achieve better results. Managers will learn how to recognize common pitfalls and challenges that arise during conflict situations, and use specific techniques to overcome those hurdles.

New and Current SCP Participants

New and current SCP participants can register for core and elective courses through Career Pathway. Career Pathway can be accessed by logging into DrexelOne, selecting the Employees tab, and selecting Career Pathway under the Development and Certifications header.

Questions? Please feel free to contact the Learning and Development team at scp@drexel.edu.