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Billing Policies and Procedures

eBill

In lieu of a paper billing statement, Drexel Central uses an electronic billing system that allows you and anyone you have authorized to access your account summary and eBill statements online. Paperless billing is a secure, cost-effective billing method that allows you to receive billing statements in a timely manner, as well as have the convenience of accessing up to 12 months of billing history.

In order to receive an eBill statement, a student must have registered for classes or co-op five days prior to the bill issuing date.

We remind all of our students of their responsibility to check for their latest eBill, and submit their payment on or before the due date. For individuals who may be assisting with payment, and are not authorized users, we recommend that the student print a copy of the eBill or create a PDF to share this information.

Student Billing Account

You can access your billing account via your Drexel One account. In your billing account you are able to do the following:

  • View all transactions on your account in real time
  • Download and print available eBill statements as PDFs
  • Set-up authorized users to have access to your billing account
  • Establish bank accounts for making online payments and receiving refunds
  • Make electronic payments

You can access your billing information by:

  • Log into DrexelOne.
  • Select the "Billing and Financial Aid" tab.
  • Click the "eBills" link in the "Account Balance and Bill channel.
  • Click the "Review eBill" link in the top navigation.

eBill Statements

Drexel Central creates eBill statements once a month based up recent registration, payments, or transactions to your student account. When a new eBill is created, you will be sent an electronic notification via your official Drexel University student email account.  This electronic notification provides a web link to your DrexelOne account to view the latest eBill, and includes the current due date and any balance/credit due.

Authorized Users

You have the ability to grant permission to other payers, such as parents, guardians, and employers, to be authorized users, which gives them access to the eBill 24 hours a day. Once permission is granted, the authorized user will be allowed to make online eCheck or credit card payments on your behalf. Additionally, if you have more than one family member paying your bill you can authorize multiple users. We strongly encourage students to set up the authorized users one month prior to registration.

To add an individual as an authorized user:

  • Log into DrexelOne.
  • Select the "Billing and Financial Aid" tab.
  • Click the "Authorized Users" link in the "Payment and Refund Information" channel.
  • Click the "Authorized Users" tab, which is located in the upper tab area.
  • Click "Add Authorized User".
  • Input the email address of the authorized user - please use all lowercase letters as the system is case sensitive.
  • Review the options area to determine the level of access you will grant.
  • Click the "Add User" button.
  • Please read the agreement. To authorize, you must enter the last four digits of your student identification number in the box.
  • Click the "I Agree" button.
  • Two emails will be sent to the authorized user. One will include a link to the authorized user website and the email address you have authorized; the second will have the password.  The first time the authorized user logs in, he/she will be prompted to select a new password.

Once an individual has been granted access as an authorized user, they will be able to access your billing account information at www.drexel.edu/ebill.

Please note that granting access as an authorized user does not give the individual access to your Drexel One account or academic information, nor does it take the place of the university's FERPA policies.

Text Message Notifications

You can sign up to receive text messages every time a new eBill is issued for you. Authorized users can also sign up to receive text messages. To sign up a mobile number, use the following instructions:

  • Log in to Drexel One.
  • Click the “Billing and Financial Aid " tab.
  • Click the “eBills” link in the "Account Balance and Bill" channel.
  • Click the “My Account” tab.
  • Click the “My Profiles”.
  • Select “Communication”.
  • Fill out the mobile phone and carrier information.
  • Click “Save Changes.”
  • You will then see a message at the top “Profile changes were saved”.

Please note, standard messaging rates apply.

eBill Suite Planned Outages

There are set times that the eBill suite will not be available due to scheduled maintenance. The eBill Suite and all online functions will be unavailable from 2:00 am to 6:00 am EST for the following dates:

  • November 15, 2013
  • December 13, 2013
  • January 3, 2014
  • February 7, 2014
  • March 7, 2014
  • April 11, 2014
  • May 9, 2014
  • June 6, 2014
  • July 11, 2014
  • August 8, 2014
  • September 5, 2014
  • October 3, 2014
  • November 7, 2014
  • December 5, 2014

Late Fees

If you do not pay your balance in full by the due date listed on your eBill, a late fee of 1% of the outstanding balance will be assessed to your account. The late fee will appear as a charge on your next month's eBill. Late fees will continue to accrue on your account every month you continue to have an outstanding balance due.

Late fees charged to your account become part of your overall balance due to the University and you are responsible for paying them.

If a late fee has been assessed in error or there were extenuating circumstances to be considered, you may submit a Late Fee Waiver Request Form through AskDrexel. Drexel Central will review your request and send you a decision via e-mail within five business days.

Financial Holds

A financial hold is placed on your student account if you fail to pay your account balance listed on your eBill by the billing due date. A financial hold prevents you from performing any of the following actions:

A financial hold will only be removed once you have covered your outstanding balance in full. If you make a payment online by eCheck or credit card your financial hold will be lifted within 24 hours; a financial hold can also be lifted immediately if you make a full payment in-person at the Cashier's window in the Drexel Central University City Campus office.

You can view a list of the different types of holds that can be placed on a student's account at the Drexel Central Holds page.

Student Financial Obligation and Tuition Repayment Agreement

The Student Financial Obligation and Tuition Repayment Agreement (SFO) is designed to make students aware of their rights and responsibilities related to the bill they receive from Drexel University. Registering for classes and/or Co-op generates a bill that is solely the student's responsibility to pay; to ensure that all students are aware of this responsibility, Drexel University requires all students to read the (SFO) and either agree, disagree or indicate no intention to register for the upcoming term.

Reading and completing the SFO is done via DrexelOne once timetickets have opened for the following term. A student will be prompted to complete the SFO before they are allowed to register. If a student opts to disagree with the SFO or indicates they have no intention of registering for the upcoming term will have a hold placed on their account preventing them from registering. Students are allowed to subsequently agree to the SFO and register for classes and/or co-op if they decide to. Students 

Student Financial Obligation Statement

Below is the text of the Student Financial Obligation and Tuition Repayment Agreement that students are required to read and either agree, disagree or indicate no pending registration via DrexelOne before they can register for an upcoming term (please note that the text below does NOT include the statements agreeing, disagreeing or indicating no pending registration):

I understand that once I am registered for course(s) and/or participating in the Cooperative Education Program at Drexel University, I become solely responsible for payment of the resulting tuition, fees and any other balances pursuant to the Student Financial Obligations and Tuition Repayment Agreement. Regardless of any expected reliance on any third-party resource, including but not limited to financial aid, family gifts, employer reimbursement, or any other external resource, I remain personally responsible for paying any and all outstanding balances. This Agreement shall constitute a Promissory Note, obligating me to pay all outstanding balances due Drexel University. I understand that these balances are considered a Loan for Educational Purposes which is being made by Drexel University. 

Further, I understand that per University Policy, payments made by me, or a third party on my behalf, may be applied to oldest Prior Term balances first, as appropriate.

Withdrawal Policy

I understand that if I am not planning to attend, it is my responsibility to drop my course(s), as Drexel University will not automatically cancel my registration. I understand that in accordance with Drexel University's Tuition Refund/Credit Schedule Policy, my effective date of withdrawal (whether it is from an individual(s) course or from Drexel University completely) will determine the amount of credit that I may be eligible to receive, if any, thereby reducing the total amount of fees owed at Drexel University. The Tuition Refund/Credit Policy and/or Add/Drop/Withdraw/Leave of Absence policy may be found at the Drexel Central website: http://www.drexel.edu/drexelcentral.

Failure To Pay

I understand that should I fail any outstanding balances in full when due, and my account becomes delinquent, a late fee of one percent (1%) of my total outstanding balance will be assessed on a monthly basis, and added to my total outstanding balance.

I further understand that when my account becomes delinquent, Drexel University, in addition to placing a financial hold on my account, and assessing late fees, may restrict my right to register or receive other Drexel University services in accordance with Drexel University Policies, until all past due balances have been paid. These restrictions include, but are not limited to: (1) withholding future registration privileges or schedule adjustments; (2) withholding the awarding of any degree(s), diploma(s), or certificates(s); and/or (3) withholding official transcripts.

Collections For Nonpayment

I understand that should my student account become delinquent, Drexel University reserves the right to assign my delinquent account(s) to a contracted collection agency, attorney and/or credit bureau. I understand that I will be held responsible for all fees and/or costs, associated with the recovery of my delinquent accounts(s), including but not limited to: collection fees, attorney fees, court costs and service fees, in addition to my outstanding balance. Collection fees and/or attorney fees will be assessed at a maximum rate of thirty three and one third percent (331/3) of my balance due.

Collection Activity Involving Cell Phone Numbers and E-mail Addresses

I authorize Drexel University and its agents, representatives, attorneys and contractors (including collection agencies) to contact me at my cellular telephone number or wireless communication service, now or in the future, using automated dialing systems, artificial or pre-recorded voice or text messages, or live representative calls, regarding my obligation to repay any debt I owe to Drexel University, which is/or may become past due, resulting from my registration. I understand that it is my responsibility to assure the security of any e-mail addresses utilized for this purpose, and to protect my password information, as others may be able to review my messages and/or e-mails related to my debts sent to or from Drexel University, including their contents, which may include information about my debt and its status.

Acknowledgement

(Statement Agreeing to SFO)

I hereby acknowledge the following:

  1. That I have read and understand this Agreement.
  2. That I eighteen (18) years or older as of today's date.
  3. That I must log into my DrexelOne account to access my billing statements, and that paper bills are not generated and/or forwarded to me.
  4. That I may have been registered for course(s) or Cooperative Education assignment by my Academic Advisor or other University official, and that I am aware of this registration, and accept responsibility for this registration.
  5. That I am physically in Philadelphia, PA when signing this agreement (If not physically in Philadelphia, PA when signing this Agreement, please indicate the Zip Code of your current location):___________
  6. That by clicking on the "Signature" button below, and signing the Agreement, I am consenting to be bound by this Agreement, as of today's date, which shall serve as a Promissory Note, thereby obligating me to pay all outstanding balances due Drexel University, and shall supersede any pervious version of this Agreement.

(Statement Disagreeing to SFO)

I do not agree with the terms of these registration requirements, and understand that I am not permitted to register.

(Statement Indicating No Intention to Register and/or attend classes/co-op)

I assert that I am not registering for this Current Term, and only wish access to my account, for non-registration related purposes.

Instructions for Completing the SFO

Completing the SFO:

  • Log in to your DrexelOne account
  • Select the "Academics" tab
  • Select the "Check Your Registration Information" link in the "Registration" channel
  • You will immediately be brought to the SFO agreement.
    • To Agree with the Terms of the SFO: Click the "Acknowledge" buttons after the "Collections for Nonpayment", "Collection Activity Involving Cell Phone Numbers and E-mail Addresses" and after the "Acknowledgement" list as well as input your Name and unique ID into the spaces provided.
    • To Disagree with the Terms of the SFO: Click the "Acknowledge" buttons after the "Collections for Nonpayment", "Collection Activity Involving Cell Phone Numbers and E-mail Addresses" and after the "Acknowledgement" list click the Disagree button.
    • To Indicate You Have No Intention of Registering for or attending Classes/Co-op for the Upcoming Term: Click the "NO INTEREST" button at the top of the page.

If you indicated you disagree or have no intention of registration and/or enrollment, a hold will be placed on your account. This hold will prevent any kind of registration for the selected upcoming term. You are allowed to change your answer from "Disagree" or "Not Interested" to "Agree" at a later date. (Please note that you are NOT allowed to change your answer after you have agreed to the SFO.)

To Update Your Answer on the SFO:

  • Log in to your DrexelOne account
  • Select the "Academics" tab
  • Select the "More BannerWeb Student Services" link at the bottom of the "Grades, Transcripts, and Records" channel
  • Select the "Student Records" link from the list
  • Select the "View Holds" link from the list
  • Click the "View SFO Hold" at the bottom of the screen
  • Click the "Update" link for the term you are updating the SFO for
  • You will be brought back to the SFO:
    • To Agree with the Terms of the SFO: Click the "Acknowledge" buttons after the "Collections for Nonpayment", "Collection Activity Involving Cell Phone Numbers and E-mail Addresses" and after the "Acknowledgement" list as well as input your Name and unique ID into the spaces provided.

Dewar Tuition Insurance

As a supplement to Drexel University’s Refund Policy, A.W.G Dewar has been approved to offer an insurance program, The Tuition Refund Plan (TRP).

The plan supplements the college refund schedule and provides more generous refunds throughout the entire term. If you withdraw from classes due to personal illness or accident, this plan will return up to 75% of your insured tuition and fees. Enrollment forms with complete details are mailed to students in June and August, or you can complete the application online. The TRP provides coverage according to the term of the policy for tuition, mandatory fees and room charges. Benefits under the TRP can provide a valuable resource for students who need to withdraw for medical reasons.

Please contact A.W.G Dewar, (Inc.) at (617) 774-1555 or you can access their website for more information or to apply.

Tuition and Fee Explantation

Cost







Explanation







Tuition  Tuition is the cost associated with enrolling and participating in classes at Drexel University. 
General Fee      The General Fee is assessed to all students and supports services such as Student Centers, library and informational technology. The fee entitles you to participate in student government. This fee does not cover any breakage deposits or charges. 
Laboratory Fee The Laboratory Fee is assessed to all students to offset expenses associated with maintaining and purchasing equipment for student labs that are located on campus.
Student Activity Fee The Student Activity Fee is assessed to all students and funds student activities. The distribution of the funds is managed through the Student Activity Fee Allocation Committee and the Undergraduate Student Government Association.
Standardized Patient Fee  The Standardized Patient Fee is assessed to students in certain majors in the College of Nursing and Health Professions. 
Equipment Fee  The Equipment Fee is assessed to students in certain majors in the College of Nursing and Health Professions.








Tuition and Fee Guidelines

2014-2015 Academic Year

All students will be billed when registration occurs. Any student adjusting their schedule after billing has occurred will receive an adjusted bill in the next billing period.

All undergraduate, part-time, Evening College and graduate students will be billed based on the student’s level (undergraduate or graduate) and by the college offering the course.

Starting in the 2014-2015 academic year, Drexel transitioned to a quarterly billing method for full-time undergraduate students. Part of this change incorporated special transition tuition rates for certain students to ensure equitable billing across all full-time undergraduate students. Information about the transition to quarterly billing can be found at the Quarterly Billing webpage

Coverage Exclusions

Credits hours in excess of twenty hours per scheduled class quarter are billed at the credit hour rate. Credit hours in excess of four hours per scheduled CO-OP quarter are billed at the credit hour rate. Credit hours taken during vacation or non-scheduled quarters will be billed at the credit hour rate for all hours less than twelve and at the full-time rate for credit hours between twelve and twenty; credit hours in excess of twenty hours are billed at the credit hour rate. Study abroad terms and courses are not included in the standard quarterly tuition and fees. Some courses and/or programs of study may have charges in addition to the standard tuition and fees.

Archived Tuition and Fee Guidelines