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Billing Policies and Procedures

eBill

In lieu of a paper billing statement, Drexel Central uses an electronic billing system that allows you and anyone you have authorized to access your account summary and eBill statements online. Paperless billing is a secure, cost-effective billing method that allows you to receive billing statements in a timely manner, as well as have the convenience of accessing up to 12 months of billing history.

In order to receive an eBill statement, a student must have registered for classes or co-op five days prior to the bill issuing date.

We remind all of our students of their responsibility to check for their latest eBill, and submit their payment on or before the due date. For individuals who may be assisting with payment, and are not authorized users, we recommend that the student print a copy of the eBill or create a PDF to share this information.

Student Billing Account

You can access your billing account via your Drexel One account. In your billing account you are able to do the following:

  • View all transactions on your account in real time
  • Download and print available eBill statements as PDFs
  • Set-up authorized users to have access to your billing account
  • Establish bank accounts for making online payments and receiving refunds
  • Make electronic payments

You can access your billing information by:

  • Log into DrexelOne.
  • Select the "Student" tab.
  • Click the "Student Services & Financial Aid" tab.
  • Click the "Review eBill" link.

eBill Statements

Drexel Central creates eBill statements once a month based up recent registration, payments, or transactions to your student account. When a new eBill is created, you will be sent an electronic notification via your official Drexel University student email account.  This electronic notification provides a web link to your DrexelOne account to view the latest eBill, and includes the current due date and any balance/credit due.

Authorized Users

You have the ability to grant permission to other payers, such as parents, guardians, and employers, to be authorized users, which gives them access to the eBill 24 hours a day. Once permission is granted, the authorized user will be allowed to make online eCheck or credit card payments on your behalf. Additionally, if you have more than one family member paying your bill you can authorize multiple users. We strongly encourage students to set up the authorized users one month prior to registration.

To add an individual as an authorized user:

  • Log into DrexelOne.
  • Select the "Student" tab.
  • Click the "Student Services & Financial Aid" tab.
  • Click the "Review eBill" link.
  • Click the "Authorized Users" box, which is located in the upper tab area.
  • Click "Add Authorized User".
  • Input the email address of the authorized user - please use all lowercase letters as the system is case sensitive.
  • Review the options area to determine the level of access you will grant.
  • Click the "Add User" button.
  • Please read the agreement. To authorize, you must enter the last four digits of your student identification number in the box.
  • Click the "I Agree" button.
  • Two emails will be sent to the authorized user. One will include a link to the authorized user website and the email address you have authorized; the second will have the password.  The first time the authorized user logs in, he/she will be prompted to select a new password.

Once an individual has been granted access as an authorized user, they will be able to access your billing account information at www.drexel.edu/ebill.

Please note that granting access as an authorized user does not give the individual access to your Drexel One account or academic information, nor does it take the place of the university's FERPA policies.

Text Message Notifications

You can sign up to receive text messages every time a new eBill is issued for you. Authorized users can also sign up to receive text messages. To sign up a mobile number, use the following instructions:

  • Log in to Drexel One.
  • Click the “Student " tab.
  • Click the “Review eBill” link.
  • Click the “My Account” tab.
  • Click the “My Profiles”.
  • Select “Communication”.
  • Fill out the mobile phone and carrier information.
  • Click “Save Changes.”
  • You will then see a message at the top “Profile changes were saved”.

Please note, standard messaging rates apply.

eBill Suite Planned Outages

There are set times that the eBill suite will not be available due to scheduled maintenance. The eBill Suite and all online functions will be unavailable from 2:00 am to 6:00 am EST for the following dates:

  • November 15, 2013
  • December 13, 2013
  • January 3, 2014
  • February 7, 2014
  • March 7, 2014
  • April 11, 2014
  • May 9, 2014
  • June 6, 2014
  • July 11, 2014
  • August 8, 2014
  • September 5, 2014
  • October 3, 2014
  • November 7, 2014
  • December 5, 2014

Late Fees

If you do not pay your balance in full by the due date listed on your eBill, a late fee of 1% of the outstanding balance will be assessed to your account. The late fee will appear as a charge on your next month's eBill. Late fees will continue to accrue on your account every month you continue to have an outstanding balance due.

Late fees charged to your account become part of your overall balance due to the University and you are responsible for paying them.

If a late fee has been assessed in error or there were extenuating circumstances to be considered, you may submit a Late Fee Waiver Request Form through AskDrexel. Drexel Central will review your request and send you a decision via e-mail within five business days.

Financial Holds

A financial hold is placed on your student account if you fail to pay your account balance listed on your eBill by the billing due date. A financial hold prevents you from performing any of the following actions:

A financial hold will only be removed once you have covered your outstanding balance in full. If you make a payment online by eCheck or credit card your financial hold will be lifted within 24 hours; a financial hold can also be lifted immediately if you make a full payment in-person at the Cashier's window in the Drexel Central University City Campus office.

You can view a list of the different types of holds that can be placed on a student's account at the Drexel Central Holds page.

Student Financial Obligation Statement

All Drexel University students are prompted to read and agree to the following Student Financial Obligation statement in their Drexel One account.

Student Financial Obligations and Tuition Repayment Agreement

I understand that once I am registered for course(s) and/or participating in the Cooperative Education Program at Drexel University, I become solely responsible for payment of the resulting, tuition, fees and any other balances pursuant to the Student Financial Obligations and Tuition Repayment Agreement. Regardless of any expected reliance on any third-party resource, including but not limited to financial aid, family gifts, employer reimbursement or any other external resource, I remain personally responsible for paying any and all outstanding balances. This Agreement shall constitute a promissory note obligating me to pay all outstanding balances due Drexel University.

Failure to Pay

I understand that should I fail to pay any outstanding balances in full when due and my account becomes delinquent, a late fee of one percent (1%) will be assessed on a monthly basis to my outstanding balance.

I further understand that when my account becomes delinquent, Drexel University, in addition to assessing late fees, may: 1) withhold future registration privileges or schedule adjustments; 2) withhold the awarding of any degree(s) or diplomas; and/or 3) withhold official transcripts.

Withdrawal Policy

I understand that in accordance with Drexel University's Tuition Refund/Credit Schedule Policy, my effective date of withdrawal (whether it be from an individual course or from Drexel University) will determine the amount of credit that I may be eligible to receive, thereby reducing the total amount of fees owed to Drexel University. Please refer to the Tuition Refund/Credit Schedule and the Add/Drop/Withdraw and Withdraw and/or Leave of Absence forms.

Collections for Nonpayment

I understand that should my student account become delinquent, Drexel University reserves the right to transfer my delinquent account to a contracted collection agency, attorney and/or credit bureau. I will be held responsible for collection costs and attorney's fees in addition to my outstanding balance. Such fees will be assessed at a minimum of 33 and 1/3 percent of my balance due.

Collection Activity Involving Cell Phone Numbers and Email Addresses

I authorize Drexel University and its agents to contact me at my cellular telephone number or wireless communication service I provide or may provide in the future, using automated telephone dialing systems, artificial or pre-recorded voice or text messages, or personal calls, regarding my obligation to repay any debt I owe to Drexel University resulting from my registration. I authorize Drexel University and its agents to contact me at my provided email address and/or at any other email address I provide in the future, regarding my obligation to repay any debt I owe to the university resulting from my registration. I understand that others may be able to access my messages and/or my emails, and their content, which may include information regarding my debt and its status. I agree that I am giving these authorizations voluntarily, and that my doing so is not a condition to my obtaining a student loan or any other service. I understand that if I want to revoke this authorization to contact me at the cell phone numbers and/or email addresses I provide, I will do so only by written email notification to Collect@Drexel.edu.

Dewar Tuition Insurance

As a supplement to Drexel University’s Refund Policy, A.W.G Dewar has been approved to offer an insurance program, The Tuition Refund Plan (TRP).

The plan supplements the college refund schedule and provides more generous refunds throughout the entire term. If you withdraw from classes due to personal illness or accident, this plan will return up to 75% of your insured tuition and fees. Enrollment forms with complete details are mailed to students in June and August, or you can complete the application online. The TRP provides coverage according to the term of the policy for tuition, mandatory fees and room charges. Benefits under the TRP can provide a valuable resource for students who need to withdraw for medical reasons.

Please contact A.W.G Dewar, (Inc.) at (617) 774-1555 or you can access their website for more information or to apply.

Tuition and Fee Explantation

Cost
Explanation
Tuition  Tuition is the cost associated with enrolling and participating in classes at Drexel University. 
General Fee      The General Fee is assessed to all students and supports services such as Student Centers, library and informational technology. The fee entitles you to participate in student government. This fee does not cover any breakage deposits or charges. 
Laboratory Fee The Laboratory Fee is assessed to all students to offset expenses associated with maintaining and purchasing equipment for student labs that are located on campus.
Student Activity Fee The Student Activity Fee is assessed to all students and funds student activities. The distribution of the funds is managed through the Student Activity Fee Allocation Committee and the Undergraduate Student Government Association.
Standardized Patient Fee  The Standardized Patient Fee is assessed to students in certain majors in the College of Nursing and Health Professions. 
Equipment Fee  The Equipment Fee is assessed to students in certain majors in the College of Nursing and Health Professions.

Tuition and Fee Guidelines

2013-14 Tuition and Fee Guidelines

All students will be billed when registration occurs. Any student adjusting their schedule after billing has occurred will receive an adjusted bill in the next billing period.

All undergraduate, part-time, Evening College and graduate students will be billed based on the student’s level (undergraduate or graduate) and by the college offering the course.

Full-time undergraduate students are charged annual tuition & fees based on their major and the cumulative credits they’ve earned, which determines their classification (i.e. Freshman, Senior).



The following is the credit/classification table:
Classification Cumulative Credits
Freshman 0.0 - 39.5
Sophomore/Pre-Junior 40.0 - 96.0
Junior 96.5 - 129.5
Senior 130.0+

The annual tuition is divided by the number of terms. You’re entitled to attend classes and participate in the cooperative experience during the academic year, provided you follow the normal attendance schedule. Additionally, in order to enhance the connection with the university, subject to course availability and academic advisor approval, while on CO-OP, you may take up to four (4) credit hours at no additional charge. Please note that registration for these courses will open one week prior to the start of the quarter.

Normal Attendance Schedule

The normal attendance schedule means attending classes during class quarters and participating in CO-OP when scheduled to be participating in CO-OP. The normal scheduled attendance cycles are displayed on the grid below:

KEY

C = Class Attendance
E = CO-OP Experience Participation
V = Vacation
X = No Scheduled Attendance

Concentration Billing Class Cycle for Class and Year
5COP
(5 Year CO-OP)
FR CCCV
SO EECC or CCEE
PJ EECC or CCEE
JR EECC or CCEE
SR CCCX
     
4COP
(4 year CO-OP)
FR CCCV
SO CCCC
PJ/JR EECC or CCEE
SR CCCX
     
4COP Special Pgms
(4 Year Summer CO-OP in Music, Criminal Justice and Education)
FR CCCV
SO CCCE
PJ/JR CCCE
SR CCCX
     
NCOP
(4 year No CO-OP)
FR CCCV
SO CCCV
PJ/JR CCCV
SR CCCX

Setting the Normal Attendance Schedule Cycle

The normal scheduled attendance cycle is set during the fall quarter or first quarter of enrollment of the academic year. The normal scheduled attendance cycle may be changed through the end of the drop/add period in the fall quarter. Changes made after the drop/add period in the fall quarter will set your normal scheduled attendance cycle for the following year.

Financial Impact of Not Attending According to the Normal Scheduled Attendance Cycle

Your program will determine your base annual tuition and fee assessment for this current academic year. Any deviation from the normal attendance schedule may result in additional tuition and fee charges. If you deviate from the standard enrollment schedule it may cause assessment of a Program Change Reassessment/s (PCR). The additional fee may vary depending on the academic change. These additional fees will be explained and provided prior to any change being implemented. Additionally, changing from the normal attendance cycle may reduce your financial aid. Since the normal scheduled attendance cycle is set in the fall quarter and changes may result in additional term related charges, it is usually advantageous for changes to be made effective at the beginning of an academic year.

The Following are the Common Events that May Have an Impact Upon Tuition And Fee Charges:

  • Changes in the normal attendance schedule cycle
  • Changes in major
  • Attendance over the 20 credit hour limit during class terms
  • Attendance over the 4 credit hour limit during CO-OP terms
  • Attendance during a vacation term
  • Attendance in a study abroad program
  • Attendance at less than full-time (12 credit hours)

Coverage Exclusions

Credits hours in excess of twenty hours per scheduled class quarter are billed at the credit hour rate. Credit hours in excess of four hours per scheduled CO-OP quarter are billed at the credit hour rate. Credit hours taken during vacation or non-scheduled quarters will be billed at the credit hour rate for all hours less than twelve and at the full-time rate for credit hours between twelve and twenty; credit hours in excess of twenty hours are billed at the credit hour rate. Study abroad terms and courses are not included in the standard annual tuition and fees. Some courses and/or programs of study may have charges in addition to the standard tuition and fees.

Drexel Central is committed to serving the university community. Please do not hesitate to contact us at AskDrexel with your questions or comments.

Prior Year Tuition and Fee Guidelines