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Contact Us

Drexel Central has three offices across three campuses along with a fully staffed call center and fully integrated email communication system. No matter where you are, a Drexel Central representative will be available to discuss any questions or comments you have.

Parents and Family Members: While Drexel University is committed to ensuring a student's family shares in the college experience, the Family Educational Rights and Privacy Act (FERPA) limits the types and content of all communication between the University and family members. All students should review information about FERPA with their families to ensure they understand the best way to communicate with Drexel.

Office Locations

Drexel Central representatives are available at the following locations and times:

University City

Room 106 – Main Building
First Week of Quarter
  • Monday through Thursday – 8 a.m. to 6 p.m.
  • Friday – 8 a.m. to 5 p.m. 
Second Week – End of Term (Fall, Winter, and Spring Quarters)
  • Monday, Thursday, and Friday – 9 a.m. to 5 p.m.
  • Tuesday – 9:30 a.m. to 6 p.m.
  • Wednesday – 9 a.m. to 6 p.m.
Second Week – End of Term (Summer Quarter) 9:30 a.m. to 5 p.m. daily
Break Weeks 9:30 a.m. to 5 p.m. daily

Center City 

Room 1142 – New College Building
First Week of Quarter/Semester Monday through Friday – 
10 a.m. to 5 p.m. daily
Please check the Drexel Central announcements for information about any other times representatives may be available at the Center City location.

Queen Lane

Room G–27
Monday 8 a.m. – 5 p.m.
Thursday  8 a.m. – 5 p.m. 

Cashier's Window

Room 106 – Main Building
First Week of Quarter Monday through Friday: 8 a.m. to 5 p.m. daily
All Other Weeks

Monday through Friday: 11 a.m. to 4 p.m.

Phone

Drexel Central's Call Center provides phone services to our students and families:

The Drexel Central Call Center will be closed on Saturday, September 2, 2017 and Monday, September 4 for the Labor Day holiday.

  • 215.895.1600
Hours
First Week of Quarter
  • Monday through Thursday – 8 a.m. to 6 p.m.
  • Fridays – 8 a.m. to 5 p.m. 
All Other Weeks
  • Monday, Wednesday, Thursday, and Friday – 9 a.m. to 5 p.m.
  • Tuesday – 9:30 a.m. to 5 p.m.

Electronically

If you would like to send Drexel Central an email inquiry, log in to AskDrexel and select "Ask a Question to Drexel Central." You will receive a response within 24 business hours.

AskDrexel Instructions for Current Students, Faculty, and Staff

  • Visit ask.drexel.edu.
  • Choose the "Current Students, Faculty, and Staff" link on the AskDrexel main page.
  • Start with the "Answers" button and enter your search terms in the search bar below the button.
  • If you still cannot find an answer to your question, select the "Ask a Question" button to submit an inquiry to Drexel Central.
  • You will be prompted to log in to DrexelOne using your user ID and password.
  • Select a topic from the dropdown menu, and provide us with your name, parent's email address, your question, and if applicable, documents attached.
  • Complete your inquiry by choosing the "Continue..." button.
  • Select the "My Stuff" button to review past inquiries and the status of those inquiries.

Submitting Documentation

There are several ways you can send documents or other materials to us:

  • In person at one of the Drexel Central offices
  • As an attachment to an email submission through AskDrexel (see instructions above)
  • Fax to 215.895.2939
  • Mail to:

Drexel Central
Suite 106, Main Building
3141 Chestnut Street
Philadelphia, PA 19104

Private Scholarship Checks should be mailed to:

Cashier's Office
Drexel University
3141 Chestnut Street, Philadelphia PA 19104