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Contact Us

Drexel Central has three offices across three campuses along with a fully staffed third–party call center and fully integrated email communications system. No matter where you are, a Drexel Central representative will be available to discuss any questions or comments you have.

Office Locations

Drexel Central representatives are available at the following locations and times:

University City

Room 106 – Main Building
First Week of Quarter
  • Monday through Thursday – 8:00 a.m. to 6:00 p.m.
  • Friday – 8:00 a.m. to 5:00 p.m. 
Second Week – End of Term (Fall, Winter, and Spring Quarters)
  • Monday, Thursday, and Friday – 9:00 a.m. to 5:00 p.m.
  • Tuesday – 9:30 a.m. to 6:00 p.m.
  • Wednesday – 9:00 a.m. to 6:00 p.m.
Second Week – End of Term (Summer Quarter) 9:30 a.m. to 5:00 p.m. daily
Break Weeks 9:30 a.m. to 5:00 p.m. daily

Center City 

Room 1142 – New College Building
First Week of Quarter/Semester Monday through Friday – 
10:00 a.m. to 5:00 p.m. daily
Please check the Drexel Central announcements for information about any other times representatives may be available at the Center City location.

Queen Lane

Room G–27
Monday 8:00 a.m. – 5:00 p.m.
Thursday  9:30 a.m. – 5:00 p.m. 

Cashier's Window

Room 106 – Main Building
First Week of Quarter Monday through Friday: 8 a.m. to 5 p.m. daily
All Other Weeks

Monday through Friday: 11 a.m. to 4 p.m.


Drexel Central's Call Center provides phone services to our students and families:

  • 215.895.1600
First Week of Quarter
  • Monday through Thursday – 8:00 a.m. to 6:00 p.m.
  • Fridays – 8:00 a.m. to 5:00 p.m. 
All Other Weeks
  • Monday, Wednesday, Thursday, and Friday – 9:00 a.m. to 5:00 p.m.
  • Tuesday – 9:30 a.m. to 5:00 p.m.


If you would like to send Drexel Central an email inquiry, log in to the Ask Drexel system and select Ask a Question to Drexel Central. You will receive a response within 24 business hours.

Ask Drexel Instructions for Current Students, Faculty, and Staff

  • Visit
  • Choose the "Current Students, Faculty, and Staff" link on the AskDrexel main page.
  • Start with the "Answers" button and enter your search terms in the search bar below the button.
  • If you still cannot find an answer to your question, select the "Ask a Question" button to submit an inquiry to Drexel Central.
  • You will be prompted to log in to DrexelOne using your User ID and Password.
  • Select a topic from the dropdown menu, and provide us with your name, parent's email address, your question, and if applicable, documents attached.
  • Complete your inquiry by choosing the "Continue…" button.
  • Select the "My Stuff" button to review past inquiries and the status of those inquiries.

Submitting Documentation

There are several ways you can send documents or other materials to us:

  • In person at one of the Drexel Central Offices
  • As an attachment to an email submission through Ask Drexel (see instructions above)
  • Fax to 215.895.2939
  • Mail to:

Drexel Central
Suite 106, Main Building
3141 Chestnut Street
Philadelphia, PA 19104

Private Scholarship Checks should be mailed to:

Cashier's Office
Drexel University
3141 Chestnut Street, Philadelphia PA 19104