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Contact Us

Drexel Central has three offices across three campuses along with a fully staffed third-party call center and fully integrated email communications system. No matter where you are, a Drexel Central representative will be available to discuss any questions or comments you have.

Office Locations

Drexel Central representatives are available at the following locations and times:

University City

Room 106 - Main Building
First Week of Quarter 8:00 a.m. - 6:00 p.m. Monday - Thursday; 8:00 a.m. - 5:00 p.m. Fridays
Second Week - End of Term (Fall, Winter, and Spring Quarters) 9:00 a.m. - 5:00 p.m. Monday, Wednesday, Thursday, and Friday; 9:30 a.m. - 6:00 p.m. Tuesdays
Second Week - End of Term (Summer Quarter) 9:30 a.m. - 5:00 p.m. daily
Break Weeks 9:30 a.m. - 5:00 p.m. daily

Center City

Room 1142 - New College Building
First Week of Quarter 8:00 a.m. - 5:00 p.m. daily
Second Week - End of Term (Fall, Winter, and Spring Quarters) 9:00 a.m. - 5:00 p.m. Monday, Wednesday, Thursday and Friday; 10:00 a.m. - 5:00 p.m. Tuesdays;
Second Week - End of Term (Summer Quarter) 9:30 a.m. - 5:00 p.m. daily
Break Weeks 9:30 a.m. - 5:00 p.m. daily

Queen Lane

Room G-27
Monday 8:00 a.m. - 5:00 p.m.
Thursday  9:30 a.m. - 5:00 p.m. 

Cashier's Window

Room 106 - Main Building
First Week of Quarter 8:00 a.m. - 4:30 p.m. daily
Second Week - End of Term (Fall, Winter, and Spring Quarters) 9:00 a.m. - 4:00 p.m. Monday, Wednesday, Thursday, and Friday; 9:30 a.m. - 4:30 p.m. Tuesdays
Second Week - End of Term (Summer Quarter) 9:30 a.m. - 4:30 p.m. daily
Break Weeks 9:30 a.m. - 4:30 p.m. daily

Phone

Drexel Central contracts with EdFinancial Services to provide Call Center services to our students and families. You can contact the call center with any inquiry at the following numbers and times:

  • 215.895.1600
  • 1.877.DREXEL5 (Toll-Free Number)
Hours
Monday - Thursday 8:00 a.m. - 7:00 p.m.
Friday 8:00 a.m. - 6:00 p.m.
Saturday 10:00 a.m. - 1:00 p.m.

Electronically

If you would like to send Drexel Central an email inquiry, log in to the Ask Drexel system and select Ask a Question to Drexel Central. You will receive a response within 24 business hours.

Ask Drexel Instructions for Current Students, Faculty, and Staff

  • Visit ask.drexel.edu.
  • Choose the "Current Students, Faculty, and Staff" link on the AskDrexel main page.
  • Start with the "Answers" button and enter your search terms in the search bar below the button.
  • If you still cannot find an answer to your question, select the "Ask a Question" button to submit an inquiry to Drexel Central.
  • You will be prompted to log in to DrexelOne using your User ID and Password.
  • Select a topic from the dropdown menu, and provide us with your name, parent's email address, your question, and if applicable, documents attached.
  • Complete your inquiry by choosing the "Continue…" button.
  • Select the "My Stuff" button to review past inquiries and the status of those inquiries.

Ask Drexel Instructions for Parents and Prospective Students

  • Visit ask.drexel.edu.
  • Choose the "Parents and Prospective Students" link on the AskDrexel main page.
  • Start with the "Answers" button and enter your search terms in the search bar below the button.
  • If you still cannot find an answer to your question, select the "Ask a Question" button to submit an inquiry to Drexel Central.
  • You will be prompted to log in using your 8-digit University ID.
  • Select a topic from the dropdown menu, and provide us with your name, parent's email address, your question, and if applicable, documents attached.
  • Upon pressing the "Continue…" button, a similar relevant question may be found. Selecting the question will open a new window with the response.  If your question is still unanswered, return to the "Finish submitting your question" box and choose the "Finish submitting your question" button.
  • An email receipt will be sent to the student's email and the parent's email (if the student has given that parent permission via FERPA).

Submitting Documentation

There are several ways you can send documents or other materials to us:

  • In person at one of the Drexel Central Offices
  • As an attachment to an email submission through Ask Drexel (see instructions above)
  • Fax to 215-895-2939
  • Mail to:

Drexel Central
Suite 106, Main Building
3141 Chestnut Street
Philadelphia, PA 19104

Private Scholarship Checks should be mailed to:

Cashier's Office
Drexel University
3141 Chestnut Street, Philadelphia PA 19104