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Frequently Asked Questions

Contact and we will be happy to answer any question you may have.

Why have printed direct deposit advices been eliminated?

We have eliminated printed direct deposit advices to ensure the security of your earnings and banking information, which is vulnerable in a paper form.  This also eliminates the costs associated with printing, distributing and mailing the paper form.

Where will I get my pay stub information?

For several years, your pay stub information, and much more, has been available on the Drexel One portal. Information regarding your time-off balances, direct deposit banking information, benefits, 403(b), and W-4 setup are all available in real time on this site.

How do I access my pay stub information?

Instructions for accessing your pay stub online through the Drexel One portal have been posted on the Payroll web page in the “Online Directions” section.

How secure is the online pay stub information?

This information resides in Banner, which is the University’s enterprise system, and is stored on Drexel servers. Access via Drexel One is merely a way to allow employees to view their own data and is protected by their user ID and password.

Can I choose to receive a printed direct deposit advice every pay day?

You may print your pay stub each pay day from the Drexel one portal. However, should you need a formal, printed direct deposit advice for a mortgage application or similar use, there is a request form available on the Payroll web page by which you may request this on a one-time only basis.

How do I know when my direct deposit has been sent to the bank?

Payroll processing schedules for each pay cycle are available on the Payroll web page in the “Payroll Schedules” section. Direct deposit is sent to arrive at your bank on pay day. Of course, you should always check with your bank to ensure that your funds are available before writing checks or making withdrawals.