Handover of care communication: Supporting in‐patient resident handover of care communication
CCI Project Lead: Ellen Bass
About the Project
The healthcare system is moving from one primary physician who assumes responsibility for each patient to a more team‐based approach. Thus, characterizing, supporting, training and assessing team communication is critical. This work focuses on the enhancing the quality of resident handover communications at shift change using the literature recommended content and language form elements as well as question asking and collaborative cross‐checking.