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Drexel Mail Service

Drexel Mail Service is provided by The MCS Group, Inc. (MCS) and Drexel Campus Services.

The following services are provided:

  • University City Campus (incoming and outgoing mail pickup and distribution, on-site bulk and metered mail service)
  • Center City Campus (incoming and outgoing mail pickup and distribution)
  • Queen Lane Campus (inter-office mail pickup and distribution)
  • The Academy of Natural Science of Drexel University (inter-office mail pickup and distribution)

Mail Service for Student Residents

Inquiries for Drexel Student Mail must be directed to Residential Living at 215.895.6154, Monday – Friday, 8 a.m. – 5 p.m. More information on student mail, including mailing addresses for residence halls, is available here. Students may visit or contact the Front Desk of their residence hall directly.


Mail Service for University Departments

Incoming and Outgoing Mail Pickup and Distribution

Drexel Mail Service picks up mail from the United States Postal Service (USPS) Monday – Friday, excluding University holidays and administrative breaks. This mail, along with University inter-office mail, is then sorted for delivery. Outgoing mail is picked up when the daily mail is delivered. In addition, on the University City Campus, USPS outgoing mail may be brought to the Drexel Mail Service office (General Service Building at 34th & Market Streets), 8 a.m. – 3:30 p.m., Monday – Friday. A Mail Work Order Form [PDF] must be completed to drop-off mail in-person.

If you have mail that needs to be sent the same day, it needs to be ready at the time of your daily pick-up or you must drop off at the Drexel Mail Service office (General Service Building at 34th & Market Streets) by 3 p.m. Outgoing mail received after 3 p.m. will be processed and delivered to USPS on the following business day.

Bulk Mail

Drexel departments must work directly with a print supplier for bulk mail projects. More information on print suppliers, services and how to place orders via Smart Source, is available on the Procurement Services website.

Nonprofit Mailing, Permit Use (Permit 144)

Drexel University holds a nonprofit mailing permit (Permit 144) with the USPS. Drexel departments must work directly with a print supplier to use the Permit 144. To use the permit, your selected print supplier must email mailservice@drexel.edu at least 10 business days prior to the anticipated mailing date with a Postage Statement Estimate.

After the request is reviewed and approved, the supplier will be notified by Drexel Mail Service that the items may be dropped at the Post Office and your department will be charged for the postage via the Drexel Service Department Charge process.

For more information on print suppliers, services and how to place orders via Smart Source, visit the Procurement Services website.

For more information or assistance with your mailing project, contact Drexel Mail Service.

Metered Mail

Drexel Mail Service will pick up outgoing mail to be metered when it is accompanied by a Drexel Mail Service Mail Work Order Form [PDF] and it does not exceed 200 pieces.

If your project exceeds 200 pieces, or if you need assistance with your mailing project, contact Drexel Mail Service.

Certified Mail

Certified Mail is a special service provided by USPS that provides the customer with confirmation that the item has been mailed. Upon delivery, the mail carrier obtains a signature from the recipient. That signature is stored in the USPS database for a period of 2 years.

Drexel departments may add a Return Receipt service to a Certified Mail piece. The Return Receipt must be attached to the certified mail piece at the time of mailing. The Return Receipt will be sent back to the sender showing the recipient's signature to provide proof the mailing was received, or that a delivery attempt was made. The USPS will attempt delivery with signature for a period of approximately 15 days before returning the undelivered/unaccepted letter back to the sender.

Drexel Mail Service will pick up outgoing certified mail during regularly scheduled mail runs. If you require Certified Mail service after a scheduled pick-up, you may drop off at the Drexel Mail Service office (General Service Building at 34th & Market Streets) by 3 p.m.

Certified mail received after 3 p.m. will be processed and delivered to USPS on the following business day.

Inter-Office List Requests

Inquiries for Drexel department inter-office lists must be directed to Human Resources Information Systems (HRIS) at hris@drexel.edu.