The Office of the Bursar will review and process any eligible refunds of the funds that are disbursed to student accounts which are in excess of the current term charges. Pending financial aid for current or future terms is not refundable. For planning purposes, please be advised that financial aid funds are generally disbursed to your student account 10 days prior to the start of the term. Students should review their lender documents for estimated student loan disbursement dates. Please note that federal loan proceeds are disbursed equally in the terms that a student is enrolled in class or participating in cooperative experience during the academic year.
 
Excess payments made by third parties or outside organizations shall be refunded in accordance with the direction of that organization.

IMPORTANT NOTE FOR MONTHLY PAYMENT PLAN PARTICIPANTS:  Any student that is on a monthly payment plan agreement and subsequently has an excess credit reflected on their student account, may not be eligible for a refund if the monthly payment plan still remains active and future payments are due.
 
Upon the approval and determination of an eligible refund by The Office of the Bursar, if the student has enrolled in direct deposit and the bank account information is verified, the funds will arrive in the designated bank account in 2-3 business days.  For instructions to enroll in the e-refund process, please click here.

If the student has not enrolled in direct deposit or the bank account information is still awaiting verification, a check will be mailed to the billing address on file.  The paper check process may take up to 7-10 business.  IMPORTANT NOTE:  PLUS (Parent) loans will be processed via the paper check process.
 
Students are responsible for payment of tuition and fees incurred after a full refund has been released (e.g., graduation fees, added courses, residencies, etc.) Additionally, in accordance with federal guidelines, students who withdraw from the University may have financial aid funds returned to the lender or agency, which may result in a balance due to the University. Any outstanding balance due to the University as a result of a required return of funds is the responsibility of the student

Please view your address information via DrexelOne to ensure all information is current and accurate.
 
Billing Address Update Instructions (via DrexelOne)

• Go to DrexelOne (http://one.drexel.edu/).
• Log in using your Drexel user ID and password.
• Click on the "Student Services" tab.
• Click the "Banner Web" link.
• Click on "Personal Information".
• Click on "Update Address(es) and Phone(s)".
• Select the address to update "Billing".
• Enter Valid From This Date.
• Enter Until This Date.
• Enter current billing address information.
• Click "Submit"

Any further questions can be referred to The Office of the Bursar office via or contact our office at (215) 895-1445.